Scaling in logistics does not only mean having more space or staff, but having a solution that integrates all processes and orchestrates the entire operation in real time, optimizing every stage of the supply chain. Prime Express, a logistics operator headquartered in Punta Hermosa, Peru, understood this need when facing a key challenge: its in-house system could no longer sustain the pace of business growth. Implementing a Warehouse Management System (WMS) became a priority to ensure operational quality and respond to increasing demand.
With 10 years in the market, this company that started in transportation gradually expanded its services to become a comprehensive logistics operator. Its 9,000 m² distribution center and 600 m² unit-picking warehouse support storage, order preparation, dispatch, and transportation services.
Up to that point, it operated with an internally developed system that, although effective in its early years, was not prepared for the accelerated growth the operation required. Seasonal campaigns, high product turnover, and demand surges such as Christmas, Cyber Days, and back-to-school season created bottlenecks.
“If we had continued with the same system and increased operations, we would have collapsed,” said Renato Palomino, Project Leader at Prime Express.
The need was clear: a WMS to optimize capacity, improve traceability, and respond with agility to market demands.
Why Invas WMS Was the Right Choice
After evaluating various options, the company identified Invas WMS as the perfect solution. Ease of implementation, flexibility to adapt to their strategies, and a short learning curve were decisive factors.
With the support of Cerca Technology—a company with over 30 years of experience in Latin America and more than 300 successful implementations of supply chain technology solutions—the project was developed under an agile, customized methodology. From the initial process assessment to WMS integration, the team worked closely to ensure a smooth transition, improving visibility, control, and operational efficiency.
Specific configurations were also defined for location management, internal replenishment rules, wave picking control, and real-time validations, allowing for a more structured, adaptable, and business-aligned operation.
Reduced Times and Greater Logistics Accuracy
In the first months, order preparation times were reduced by 30% to 40%, thanks to more efficient picking execution and better workload distribution. Previously, operations worked with full pairs and single lines that became saturated during peak seasons. Now, with Invas WMS, it is possible to subdivide operations, optimize internal routes, and adapt to demand volume without compromising efficiency.
Inventory accuracy and early error detection improved significantly. This has given the team greater control over operations, enabled more informed decisions, and reduced reliance on manual corrections.
Measurable Results After Invas WMS Implementation
- 30% to 40% reduction in picking time.
- Efficient management of 3,000+ active SKUs and 400 weekly orders.
- 25% increase in inventory accuracy.
- Capacity to absorb seasonal peaks without bottlenecks.
- 150% growth in customer base.
Impact on Organizational Culture
One of the most powerful benefits has been the positive impact on organizational culture. New hires are trained directly on the system, making operational adaptation easier.
“The system is not complex to learn. It’s logical and meets our needs. Today the team is more aligned and focused. And something we truly value is that Cerca’s support is always there—morning, afternoon, and night. That gives us great peace of mind and confidence to overcome any problems that may arise,” said Renato Palomino.
With a clearer vision of its future, the logistics operator is planning to open new distribution centers outside Lima as part of its expansion strategy. It does so with the confidence of having a system that not only supports growth but drives it with strength and scalability.
A Partner Beyond Softwar
Cerca Technology’s support was key throughout the process. Mary Romero, Professional Services Manager, highlighted:
“The real success came from Prime Express’ ownership of the system. They took it seriously from day one, and that made the difference.”
With Invas WMS, the company now has the tools to tackle logistics challenges with greater confidence and flexibility. What once seemed like a barrier is now an opportunity to keep growing and expanding. Thanks to the commitment and guidance of Cerca Technology, Prime Express is ready to face any challenge, knowing its operation is backed by a solid and adaptable solution. Looking ahead, the company is not only optimizing its operations but also laying the foundation for sustainable growth—without losing sight of what matters most: efficiency and supply chain control.
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