An Order Management System (OMS) is a comprehensive tool that automates the order lifecycle, integrating all sales and orders from various channels into a single platform. This solution allows companies to centralize and efficiently manage every stage of an order, from sales tracking and order processing to inventory optimization. As a result, it ensures the effective fulfillment of delivery commitments, enhancing customer satisfaction and experience.
invasOMS enables the integration of all orders, regardless of the sales channel, into a single repository, providing a centralized and real-time view of each order’s status. Whether orders originate from B2B sales, e-commerce, WhatsApp, or ERP, the OMS ensures complete visibility and control at all times. Additionally, this information can be accessed from both a computer and a mobile application, ensuring accessibility from anywhere.
The Order Management System (OMS) by invas
The invas Order Management System (OMS) provides precise orchestration, managing the entire order process: creation, processing, adjustments, confirmation, shipping, and delivery. This includes the ability to make changes to orders, such as adjusting delivery dates or modifying shipping locations, either automatically or manually.
7 Key Features of the invas Order Management System (OMS)
- Centralized Order Visibility – A unified view of orders from all sales channels, with filtering options by order number, customer, sales channel, and more.
- Order Adjustments & Customization – Ability to modify orders, including delivery date changes and shipping location adjustments.
- Advanced Integration – Seamless connection with CRM, ERP, WMS, TMS, and e-commerce platforms for efficient order management.
- Real-Time Inventory Management – 360° visibility of inventory across all distribution points, including reserved and in-transit inventory.
- Customizable Business Rules – Configuration of workflows and inventory allocation rules based on customer or product priorities.
- Delivery Promise Fulfillment – Accurate calculation of estimated delivery dates, with automated customer notifications on order status.
- Process Automation – Reducing manual errors and improving operational efficiency.
The Main Benefits of the invas Order Management System (OMS)
- Real-Time Visibility – Access up-to-date information on all orders and their status, enabling better decision-making.
- Automation – Processes that reduce manual errors and improve operational efficiency.
- Accurate Delivery Commitment Fulfillment – Provides more precise delivery times and keeps customers informed.
- Total Integration – Connects with existing systems such as ERP, CRM, and e-commerce platforms, consolidating information into a single management point.
- Increased Sales – Delivers a seamless omnichannel experience for both new and returning customers.
Strengthening Omnichannel Capabilities in the Region with invasOMS
Cerca Technology is reinforcing its strategic partnership with Impruvex through the introduction of invasOMS, a robust technological solution that will support the development of omnichannel strategies for many organizations. This solution is designed to integrate seamlessly with existing processes and systems, facilitating a smoother transition toward more efficient and centralized order management.
How to Optimize Order Management with invasOMS?
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