{"id":12414,"date":"2024-08-29T21:24:49","date_gmt":"2024-08-29T21:24:49","guid":{"rendered":"https:\/\/cercatechnology.com\/en\/?p=12414"},"modified":"2024-08-29T22:25:50","modified_gmt":"2024-08-29T22:25:50","slug":"important-4pl-in-costa-rica-reduces-its-opex-by-8-after-implementing-infor-wms","status":"publish","type":"post","link":"https:\/\/cercatechnology.com\/en\/news\/important-4pl-in-costa-rica-reduces-its-opex-by-8-after-implementing-infor-wms\/","title":{"rendered":"\u00abImportant 4PL in Costa Rica reduces its OpEx by 8% after implementing Infor WMS.\u00bb"},"content":{"rendered":"\n

Grupo Servica<\/strong> is a family-owned business that started as a customs agency and, over time, expanded to offer bonded warehouse services, storage and inventory management, as well as maritime, land, air, international, and local transportation. With two main warehouses and several satellite facilities, its operations are centralized in Costa Rica, serving clients throughout Central America<\/strong>. Currently, this 4PL logistics operator serves over 47 clients, providing them with storage and transportation services.<\/p>\n\n\n\n

They manage a wide variety of clients, product types, and adaptive logistical processes, handling everything from perishable goods to toys, props, machinery, and fast fashion. They operate a 25,000 m\u00b2 warehouse standardized to 5-7 height levels and are in the process of expanding and constructing a new 5,000 m\u00b2 warehouse, including the bonded warehouse and distribution center, fully powered by a solar farm on the roof of the logistics park.<\/p>\n\n\n\n

Among their various clients, they manage approximately 40,000 SKUs<\/strong> that can be distributed from full containers down to boxes or individual units for their diverse clients, serving both B2B and B2C sectors (e-commerce operations).<\/p>\n\n\n\n

Daily operational challenges and motivations for acquiring a WMS<\/a><\/strong><\/p>\n\n\n\n

The logistics operation was managed by a limited system that could not grow at the same pace as the company, becoming obsolete. The system’s stability was very low, with many in-house developments and lacking the necessary updates. Manual tasks, the generation of indicators, reports, and strategic planning consumed the time of those in charge, preventing them from focusing on adding value to the processes.<\/p>\n\n\n\n

The additional costs due to constant reprocessing, manual tasks, and operational disruptions were significant, stemming from the lack of a reliable and stable system.<\/p>\n\n\n\n

This prompted the company to seek a strategic partner to redesign the logistics model<\/strong>, supported by current trends and capable of supporting the new strategic objectives that had been established.<\/p>\n\n\n\n

These were some of the main objectives of this project:<\/p>\n\n\n\n